Refund and Cancellation Policy
Last updated: 09/11/2026
Free trial
Your first 7 days are free. You can cancel at any time before the trial ends and you will not be charged. If you do not cancel, the subscription starts and renews at €4.95 per month (beta price).
Cancelling
You can cancel whenever you like:
- In the app: Account → Manage subscription, or
- Using the link in any Paddle receipt email.
After cancelling you keep voice mode until the end of the period you have already paid for. We do not charge any cancellation fee.
Refunds
- If you are charged and you are not happy with the Service, contact us within 14 days of the payment and we will refund that payment in full.
- Renewal charges you did not intend: if you forgot to cancel, write to us within 14 days of the charge and we will refund it.
- Refunds are processed by Paddle to your original payment method. Banks can take several business days to show them.
- If you are a consumer in the EU you also have the statutory rights that apply where you live, including the right to withdraw from a distance contract within 14 days. If you ask for the digital service to start straight away, you may have to pay a proportionate amount for what you have already used, to the extent the law allows.
How to ask
Email anatomyquest.support@gmail.com from the address on your account, or use the support link in your Paddle receipt. Our merchant of record, Paddle (Paddle.com Market Limited), can also help with payment questions.